Switching to Us is Easy

Unhappy With Your Current Manager? Switching is Easy.

Are you feeling let down by your current property manager? Poor communication, long vacancy periods, mounting maintenance issues, or just a general lack of care can turn a great investment into a major source of stress.

Many landlords feel “stuck” with their current agency. They believe switching is a difficult, expensive, or awkward process.

We’re here to tell you it’s not. It’s fast, simple, and we do all the work for you.

You Don’t Even Have to Make the “Break-Up” Call

The number one reason landlords delay switching is they don’t want the awkward, confrontational phone call with their old manager.

You don’t have to.

Our professional service includes handling the entire termination and handover process on your behalf. It’s a simple, seamless administrative task that we are experts at.

Our Simple 3-Step Switching Process

Step 1: Have a Confidential Chat

You get in touch with us for a free, no-obligation chat. We’ll listen to your frustrations, review your current management agreement, and explain exactly how we can provide a better service.

Step 2: You Give Us the Go-Ahead

Once you’re ready to move forward, you sign our management authority. This single document gives us permission to act on your behalf. That’s all the paperwork you need to do.

Step 3: We Handle Everything Else

This is where you sit back and relax. We will:

• Formally notify your current agent in writing that we are taking over management.
• Liaise with them to arrange a handover date (this is typically 30 days, as per most agreements).
• Arrange to collect the complete file for your property: keys, tenancy agreement, inspection reports, bond records, and maintenance history.
• Contact your tenant, introduce ourselves, and welcome them. We explain how to use our maintenance portal and where to pay their rent.
• Notify Tenancy Services to have the bond transferred to our name.

There is no cost to switch, and no disruption to your tenant.

Frequently Asked Questions (FAQs)

Q: Can I switch property managers in the middle of a tenancy?
A: Yes. This is the most common misconception. Your tenancy agreement is between you (the landlord) and your tenant. The property manager is just your agent. You can change your agent at any time, even during a fixed-term tenancy. The tenant’s lease, rent, and bond are completely unaffected.

Q: Am I locked into a long-term contract?
A: It’s very rare. Almost all property management agreements in New Zealand simply require a notice period, which is typically 30 days. We can review your current agreement for you to confirm this before you make any decisions.

Q: Will switching managers upset my tenant?
A: Not at all. In our experience, tenants are often relieved to be moving to a more professional and responsive agency. We ensure the transition is smooth and positive for them, starting with a friendly introduction and providing clear information on how we operate.

Ready for a Better Experience?

Don’t put up with poor service for another month. If you’re ready for a proactive manager who will protect your investment and give you peace of mind, let’s talk.

The change is simple, and you’ll wonder why you didn’t do it sooner.