Our Landlord Services

Our Landlord Services: Your Investment, Our Priority

Owning a rental property on the Hibiscus Coast, from Orewa to Gulf Harbour, should be a rewarding investment, not a source of stress. But being a landlord in New Zealand is more complex than ever.

Navigating the constant changes to the Residential Tenancies Act, managing maintenance, and finding quality tenants can feel like a full-time job.

That’s where we come in. Our full-service property management package is designed to handle every single part of the process for you. We protect your asset, manage your tenants, and ensure your investment delivers the best possible return—all while giving you your time back.

Full-Service Property Management: We’ve Got it Sorted

We offer a comprehensive, “peace of mind” service that covers every stage of the tenancy lifecycle.

1. Expert Tenant Selection

Finding the right tenant is the most important step to a successful tenancy. A bad tenant can cost you thousands in rent arrears and damages. Our robust, 10-point screening process is designed to find reliable, long-term tenants who will treat your property like their own.

Our process includes:

Comprehensive Background Checks: We run credit checks and search the Tenancy Tribunal database for any past disputes.
Income & Employment Verification: We confirm they have stable and sufficient income to comfortably afford the rent.
Thorough Reference Checks: We speak to previous landlords (not just the current one) to get a real-world picture of their payment history and how they cared for the property.

2. Proactive Rent & Arrears Management

Unpaid rent is a landlord’s biggest risk. In fact, rent arrears are involved in over 57% of all Tenancy Tribunal applications nationwide. We operate a zero-tolerance policy for rent arrears, backed by an automated, daily monitoring system.

Daily Monitoring: Our system flags a missed payment on day one.
Immediate Action: We follow a strict, legally-compliant process of reminders and notices.
Fast Resolution: This proactive approach resolves most issues before they escalate, protecting your cash flow.

3. Rigorous Property Inspections

We conduct thorough inspections to protect your asset and ensure compliance. You receive a detailed report with photos after every inspection, so you always know exactly how your property is being cared for.

Initial Inspection: A detailed report before the tenant moves in.
Regular Inspections: Conducted quarterly to check for maintenance, cleanliness, and wear and tear.
Final Bond Inspection: A meticulous check against the original report to finalise the bond.

4. 24/7 Maintenance & Repairs

We take the 3 am “leaking tap” phone calls so you don’t have to. We have a network of trusted, local tradespeople on the Hibiscus Coast who provide quality work at competitive prices.

Tenant Maintenance Portal: An easy online system for tenants to log non-urgent jobs.
24/7 Emergency Line: For urgent issues like burst pipes or electrical faults.
Cost Management: We manage the job from quote to completion and check all invoices, with no added mark-up.

5. Watertight Legal & Compliance Management

This is one of the most stressful parts of being a landlord. The law is constantly changing.

Did you know? The new Residential Tenancies Amendment Act introduces significant changes in 2025, including new rules for terminating tenancies and new pet bond regulations.

We are experts in this legislation. We ensure your property, your tenancy agreement, and all communication are 100% compliant with the RTA, Healthy Homes Standards, and all other regulations. This protects you from the risk of fines and Tenancy Tribunal disputes, which are up 14% year-on-year.

6. Detailed Financial Reporting

We make accounting easy. Every month, you’ll receive a simple, easy-to-read statement showing all income and expenses. At the end of the financial year, we provide a full summary report, making tax time completely hassle-free.

Your Complete Service Guarantee

Our full-service management package includes all of this and more:

High-impact marketing for your property
Unlimited tenant viewings
Thorough tenant screening and background checks
Legally compliant tenancy agreements
Full bond lodgement and management
Daily rent arrears monitoring
Comprehensive property inspections with photo reports
24/7 maintenance and repairs co-ordination
Full compliance management (RTA, Healthy Homes)
Tenancy Tribunal representation if required
Detailed monthly and end-of-financial-year statements

Ready for a Hassle-Free Investment?

Let us take the stress out of owning your rental property. Get in touch with our team today for a confidential chat about your property.